Consent-first dialer that auto-bridges customers to the agent’s extension only when TDRA rules pass. MSISDNs stay masked; agents never see customer numbers.
Queue-driven auto-dial from CRM/DB—no manual numbers. Every call passes policy checks before it rings the agent’s extension.
Launch calls from CRM/database queues based on campaign logic—no copy-paste, no keypad entry.
Consent, DNCR/DND, quiet-hours, frequency caps, purpose limitation—enforced pre-call.
MSISDN tokenized/masked end-to-end; agents only see reference IDs, never raw numbers.
On approval, system bridges the customer to the agent’s extension via your PBX/SIP trunk.
Immutable logs for policy decisions, consent proofs, hidden rule IDs, and dispositions.
Role-based permissions, scoped tokens, IP allowlists; privacy by design.
Built for TDRA guidance in the UAE—privacy by design, auditable by default.
Capture & validate consent before dialing.
Respect do-not-contact lists and suppression rules.
Block calls outside allowed windows with overrides.
Encrypt MSISDNs at rest/in transit; tokenize in apps.
Evaluate → Bridge → Audit. No exposure of customer numbers to agents.
Policy engine validates consent, DNCR/DND, quiet-hours & frequency caps.
On approval, customer is bridged to the agent’s extension via your PBX/SIP.
Immutable decision log: who, what, when, why—without revealing MSISDN.
Keep your PBX and SIP trunks. We add the policy layer—no replatform required.
Asterisk, FreePBX, 3CX, Cisco-SIP and more via standard SIP & REST hooks.
Trigger from CRM lists or SQL views; we return status, disposition & audit IDs.
Real-time policy checks and bridging with enterprise-grade reliability.
Highly available policy engine & APIs
Median pre-call decision time
No MSISDN exposure to agents
Continuous observability & alerts
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